Contact Us
At Trump Taj Mahal Casino former Atlantic City, we strive to provide the best possible customer experience for our Canadian players. If you need assistance with your account or have questions about our services, please don't hesitate to reach out.
We offer various support channels to ensure that you can get help whenever and however it's most convenient for you:
For any issues or queries not immediately resolvable through our live chat or help centre, you can email us. We'll do our best to respond as soon as possible within the stated response times.
Our live chat is available 24/7 and offers real-time assistance in multiple languages. You can initiate a conversation with one of our support specialists by clicking on the "Live Chat" button at the bottom right corner of your screen.
If you have questions about account verification, please see our Help Centre for detailed information on this process. Our customer support team is also available to guide you through any issues related to account management and security.
We take responsible gaming very seriously. If you're concerned about your own or someone else's gambling habits, please visit the Responsible Gaming section of our website. You can also contact our support team for information on how to set deposit limits, self-exclusion policies, and other tools available to help with responsible gaming practices.
For any technical issues related to device compatibility, software updates, or payment processing, you can find troubleshooting guides in our Help Centre. If your issue persists after trying these steps, please feel free to contact us via email or live chat for further assistance.
In the event of a complaint or dispute regarding your account or any aspect of our service, we kindly ask that you follow the escalation procedures outlined below:
Our aim is to provide you with the most efficient and effective communication channel possible. Given the variety of support channels available, response times may vary depending on the complexity of the query or the current volume of requests.
We take security extremely seriously and have multiple layers of protection in place. If you suspect any unauthorized access to your account, please contact us immediately via email or live chat so that we can provide further assistance and support.
Our website is optimized for all devices, including mobile phones and tablets, allowing seamless navigation across different platforms. However, some features might not be fully accessible on certain older browsers due to compatibility issues.
We pride ourselves on being a service that caters primarily to Canadian players from diverse linguistic backgrounds:
We encourage you to choose the method that best suits your needs:
By choosing the appropriate channel for your issue, we can provide a more personalized service tailored to your specific requirements.
